Top 10 FAQ for School Uniform Customization
Q1: Lead time? Standard: 45-60 days (sample 7d + production 30d + QC/shipping 7d). Rush orders: 30 days (+15% rush fee).
Q2: MOQ? Minimum 50 pieces per style. Below MOQ incurs pattern fees (500-1000 CNY per design).
Q3: Color fastness guarantee? Active dyes ensure level 4+ color fastness (national standard Grade A requires level 3+). All HUMTUN fabrics tested through 50 wash cycles.
Q4: Quality issues? 30-day unconditional replacement for quality issues. Non-quality issues handled with paid exchange service.
Q5: Payment terms? 30% deposit + 60% upon acceptance + 10% balance within 15 days of delivery. Installment plans available.
